Fixed! Deezer Not Working (Full Guide)

By Justin SabrinaUpdated on April 12, 2024

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Deezer is a well-known streaming music platform that allows users to listen to a vast library of music tracks, albums, playlists and podcasts. It provides access to a wide range of music genres, from popular hits to niche and independent artists. Deezer is available on various platforms, including web browsers, mobile devices (iOS and Android), smart speakers, smart watches, streaming devices and other connected devices. But, sometimes, Deezer doesn't work as usual or just won't open. So, how to fix Deezer not working issue? If you're experiencing issues with Deezer not working as expected, there are several troubleshooting steps you can take to resolve the problem. Let's get started!

CONTENTS

Part 1. Why is Deezer Not Working/Downloading?

There are many types of causes that may result in Deezer not working issue, it may be unstable network connection, subscription expiration, unupdated app or software, etc. When encountering this situation, you may ask why my Deezer is not working today? Here are some common reasons why Deezer might not be working for you:

• Internet Connection Issues
• Outdated App Version
• App or Website Glitches
• Account Issues
• Deezer Server Issues
• VPN or Proxy Interference
• Firewall or Security Software
• Third-Party Interference
• Device Storage
• Geographical Restrictions, etc.

Part 2. Full Guide to Fix Deezer Not Working Issue

After knowing the reasons behind Deezer not working/downloading/updating, we concluded some fixes to solve Deezer not working problems. Keep reading.

Way 1. Check Your Internet Connection

Whether you want to stream Deezer music or download Deezer music to listen to offline, you need a reliable Internet connection. Deezer is a popular streaming music platform, which allows users to access 90+ million songs with a Free or Premium account. The Premium users have the right to download music to listen to offline. To fix Deezer not downloading issue, please connect your device to a smooth and stable network.

If your are connecting to a poor Wi-Fi or mobile cellular data, Deezer won't load or play music for you. At this time, you can restart the Wi-Fi route, turn off the Wi-Fi on your device, then connect it again. For mobile data users, turn on the Airplane mode and turn off it, then enable the cellular data again.

Way 2. Update Deezer App

Deezer only lets you access its music library through the official Deezer app or web player. Sometimes, you can update the software to a new version to fix bugs and improve performance. To solve Deezer not working problem, you can update the Deezer app to the latest version. The Deezer app is only available on mobile devices and desktop computers. For iOS and Mac users, go to the App Store and check for updates, and Windows users ought to turn to the MicroStore, while Android users can go to the Google Play Store.

Way 3. Browser Compatibility (Web Version)

With a Deezer account, users are able to stream music tracks via official app or web player. If you are using Deezer on a web browser, please make sure you are using a supported and up-to-date browser. Clear your browser cache and cookies, or try a different browser to see if the problem persists.

Way 4. Clear Cache and Data on Deezer App

Deezer streams music from its servers to your phone or tablet. Make sure you devices have enough space available to process and cache those streams. Otherwise, you may find that Deezer does not work.

- Open the Deezer on your mobile device.
- Click the "Gear" icon to open the settings menu.
- Go to "Data and storage" > "Disk usage".
- Clear all caches and confirm your action.

Way 5. Reinstall the App

If clearing cache data didn't help, try to uninstall the Deezer app on your iPhone, iPad, Android phone or tablet. Then go to App Store (or Google Play Store) to install the Deezer app. This can help in resolving any corrupted installation files.

Way 6. Check Your Deezer Subscription Account

Downloading songs for offline listening is a Premium Deezer feature. If it doesn't work, check your subscription account status. When your subscription is canceled or expires, you will lose the ability of downloading. To fix Deezer not downloading or fix Deezer offline mode not working, make sure your Deezer Premium subscription account is valid. For Deezer Free users, you can only stream content online.

Way 7. Check Deezer Status

Is Deezer down? You can visit the Deezer status page or its official social media channels to see if there are issues with the service. It's possible that the problem is on Deezer's end.

Way 8. Restart Your Device

For most common fixes to software, restarting your device is a basic step. After restarting your device, reopen Deezer app to see if the problem has been resolved.

Way 9. Update Device Software

Deezer keeps crashing? This happens when you have too many apps or extensions running in the background. Under such situation, you may need to update your device software. Generally, software updates can address compatibility issues and improve overall performance.

Way 10. Disable VPN or Proxy

As we all know, Deezer music is not available on all countries and regions. So many people try to access Deezer music using a VPN or Proxy. But sometimes, these services can interfere with the proper functioning of streaming apps. To avoid this possibility, please disable the VPN or proxy on your device.

Way 11. Try Another Device

Deezer allows you access its music library on most streaming devices, Android, iOS, smart TVs, computers, game consoles, etc. If possible, try using Deezer on a different device. This can help determine whether the issue is device-specific or account-related.

Way 12. Contact Deezer Support

If none of the above solutions work, consider reaching out to Deezer support. You an either visit Deezer official or send an email to [email protected]. Also, you can contact Deezer Customer Service or Technical Support. They will provide specific assistance based on your account and device details.

Way 13. Switch Another Streaming Music Platform

In addition to the Deezer, you may also switch other popular streaming music platforms, such as Spotify, Apple Music, Tidal, Amazon Music, Pandora Music, YouTube Music, SoundCloud Music, etc. These popular music services allow to stream music tracks, playlists, albums or podcasts on your mobile devices or computer through its official app or web player.

Part 3. Tips: Download Deezer Music to MP3 Audios

Is Deezer still not working? Don't worry. Here we will share an ultimate solution to help you avoid Deezer not working problems. That is, playing Deezer music offline on any device without the Deezer app or web brower. To process this, you need to download and save Deezer music as local MP3 files.

Here UkeySoft Deezer Music Converter comes into rescue. It is a simple but powerful tool that can help you remove Deezer DRM and download Deezer music to your local computer. With it, users can download Deezer songs, albums, playlists and podcasts to their Windows or Mac computer, and then convert them into popular MP3, M4A, FLAC, WAV, AAC, or AIFF audio formats. The embedded Deezer web player allows you to directly access, search, choose, stream and download any Deezer music content online!

Only in a few clicks, you can then export and save your favorite Deezer songs to your local drive and keep them forever, even if your subscription ends! What's more, you may also play Deezer songs using other players like iTunes, VLC, Windows Media Player, or move them to your MP3 player, phone, tablet, USB drive, Xbox, PS5 and more devices for offline listening! Even if Deezer stops working properly or you have problems logging in to Deezer, you can easily resolve the issue.

In this way, you can easily get rid of all kinds of Deezer not working errors. Even if Deezer stops working properly or you have problems logging in to Deezer, you can easily resolve the issue.

Key Features of UkeySoft Deezer Music Converter

• Download Deezer songs, albums, playlists, podcasts at 10X speed.
• Download and save Deezer music tracks to local computer forever.
• Batch convert Deezer music to MP3, M4A, AAC, FLAC, WAV, AIFF.
• Remain 100% original quality and full ID3 tags metadata.
• Built-in Deezer web player, no Deezer app needed.
• Organize output Deezer songs by artist, album or date.
• Listen to Deezer music offline on any device without Deezer app.
• Transfer Deezer songs to all devices, players, apps, platforms.

Step 1. Launch UkeySoft Deezer Music Converter
Before you start, make sure you've downloaded and installed the UkeySoft Deezer Music Converter on your Mac or PC. Once installation, open the UkeySoft Deezer Music Converter and log in to your Deezer account to access its music library.

Step 2. Customize Output Preferences
Click on the "Gear" icon at the upper right corner. In the pop-up settings window, you can modify the output format, output quality and more settings as you like. The default format of UkeySoft is UTO M4A, please change to the universal MP3.

Step 3. Add Deezer Songs/Playlist
You can browse and choose a song, album, playlist or podcasts, then tap the red "+" icon to load the items.

Select and confirm the Deezer songs that you want to download.

Step 4. Start Converting Deezer Songs to M4A
Now you can hit on the "Convert" button to start conversion of Deezer songs to MP3 files.

Step 5. Find the Output MP3 Deezer Songs
When finished, click the "History" icon, to get the well converted Deezer songs. You can enjoy these Deezer songs. with the built-in Music Player directly!

Click the "blue folder" icon next to the title to locate the output folder. As you can see, all the Deezer songs are store in .mp3 format! You really own them!

Conclusion

Deezer is a versatile music streaming service that offers a vast library of songs for users to enjoy. However, users may encounter occasional issues with the Deezer app not working as expected. Deezer not working issue may be caused by different kinds of factors. You can try the above methods to get back to streaming quickly. If the above solutions don't work for you, you can try using UkeySoft Deezer Music Converter to download Deezer music as local MP3 files. It is the best tool to avoid Deezer not working/downloading problems. In this way, you can listen to Deezer offline on other devices without the Deezer app or web browser!

Justin Sabrina

Justin Sabrina has over 10 years of content writing experience. She specializes in product reviews, how-to guides, tips and tricks, top lists, etc. on data encryption, multi-media conversion, screen recording and iOS unlocking. At UkeySoft, she performs in-depth research SEO copywriting and collaborates with our R & D team to offer effective software solution, most of her articles on software are helpful and easy to read, helping our reader easily solve problems through using software or apps.

Justin Sabrina

Li Zhang is a sophisticated editor for UkeySoft in tech blog writing, as well as a SEO and content marketing expert. She has been writing related article about multimedia conversion, streaming music and streaming video since 2018. Also, she's starting to write article about data security, including articles about file lock, USB encryption, DVD encryption, etc. Each helpful tutorial and solution is based on her practical tests, she is aways energetic and trustworthy in this field.

Justin Sabrina

Chester is an experienced editor for UkeySoft focused on tech article writing, software & hardware produce review and tutorial. He specializes in composing posts about music conversion, video downloading, video conversion, screen recording and other tech knowledge tips. He always understands user needs and pain points and familiar with all kinds of multimedia conversion software and streaming music downloader on the market. So far, he has published 400+ helpful tech articles of software reviews, how-to guides to help reader in need.

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