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How to Fix Tidal Not Working Issues

Home > Tidal > Fix Tidal Not Working Issues

By ChesterUpdated on December 16, 2022

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Summary
Have you ever encountered that your Tidal Music is not working? You have tried many different ways to fix them but they will might happen again and again. In this article, we will teach you using universal methods to fix Tidal not working issues, and the ultimate solution to avoid Tidal not working issue.

"I have encountered some problem when I was playing Tidal Music on my phone. It stops playing sometime or some songs can not be played even I have downloaded them, it keeps annoying me. I want to find the solutions for all these not working issue, any help?"

Many Tidal users complained that they have encountered errors with Tidal not working issue, but most of them probably do not really know what are the different reasons behind that. Every streaming music service may have bugs in time, there is no exception for Tidal Music. Users complain about sometimes freezing, crashing, and force closing or other issues. If you are a Tidal user and encounter such issues, then you are at the right place. In here, we can help you in resolving Tidal not working issue with the best possible ways.

CONTENTS

Part 1. Universal Methods to Fix Tidal Not Working Issues

To fix the Tidal not working issues, we could use universal methods to fix Tidal not playing.

1. Restart Your Device

Maybe you just have to restart your device, because it takes up the memory if the device is on for a long time, it slows down the machine and sometimes makes other app not working. Restarting it will help clear all the temporary memory and background activities.

Step 1. First press and hold the "Power" button until the "Options" menu appears.

Step 2. Then select the "Restart" option.

Step 3. Your device will automatically restart. Check now if you can access Tidal Music. If not, try the next option.

2. Reinstall Tidal App

Maybe the update option of Tidal app is not working, you can uninstall the old Tidal app, and then download the latest version of the Tidal app to reinstall it.

Step 1. Click and hold the icon until you see a selection of choices.

Step 2. Then select the "Uninstall" option.

Step 3. Click on the "OK" button to confirm uninstalling Tidal from your device.

Step 4. Next, search for the "Tidal" app on the "Play Store" for Android or the "App Store" for iPhone.

Step 5. Finally, hit the "Install" button to reinstall Tidal on your phone.

install tidal android

3. Clear Tidal Cache

Tidal cache files will temporarily saved on your phone, it takes up the spaces. When this data becomes large, then there will be issues like freezing phone or Tidal Music not playing.

Step 1. To clear cache, locate the "Tidal" icon on your device.

Step 2. Then click and hold the "Tidal" icon.

Step 3. Next, select the "App" info > "Storage".

Step 4. Finally, click on the "Clear Cache".

4. Update Tidal App

Music not playing on Tidal could be the outdated of Tidal app. Try to update your app to solve the problem.

Step 1. Open Tidal app and select the Settings button.

Step 2. Then scroll down and check the version of Tidal whether is the latest one.

Step 3. If not, go to the App Store and click "Update" to download the Tidal app.

Step 4. Finally, install and check whether the Tidal not playing problem is now fixed.

5. Check Your Internet Connection

Bad internet connection is another not working issue of Tidal Music app. You can try to switch your internet between 4G and WiFi to check the stability of the internet.

Step 1. Open your "Settings" app and click on the "Network & Internet" option.

Step 2. Turn the Wi-Fi data off and keep 4G "ON". Check whether there is a difference.

Step 3. If not, turn the WiFi back on to see if Tidal is now working.

check internet

Part 2. Avoid Tidal Not Working Issue - Download Tidal Music to Computer

You probably have fixed the Tidal not working issue using the universal methods that are mentioned above. But the Tidal not working issue may occur again and again, so here is the ultimate solution to avoid Tidal not working issue - we need a professional Tidal Music converting tool to download Tidal Music to computer as local for offline playing

Tools Required - UkeySoft Tidal Music Converter

UkeySoft Tidal Music Converter is an professional Tidal Music decryption and converting tool, which is able to help you remove DRM from Tidal Music and convert them to MP3, M4A, AAC, WAV, FLAC, AIFF in 100% original quality. In addition, UkeySoft Tidal Music Converter helps you download and convert Tidal music to various common formats at 10X faster speed and keep Tidal Music forever on your computer, so that you can play them on other media players such as iTunes, Windows Media Player, VLC or other mobile phone music players, or you can transfer the songs to other devices for offline playback, in this case, you will be no longer aware of the Tidal not working issue.

Key Features of Tidal Music Converter

  • Support Tidal free and Tidal HiFi(Plus) users.
  • Easily remove DRM from Tidal Music.
  • Convert Tidal Music to MP3, AAC, M4A, WAV, FLAC and AIFF.
  • Batch download and 10X conversion speed.
  • Keep Hi-Fi audio quality and ID3 tags after conversion.
  • Avoiding Tidal not working issues.
  • Play Tidal Music on multiple devices.
  • No need to install the Tidal app.

Guides: How to Download Tidal Music to Computer

Before starting the guide, You need to download the latest version of UkeySoft Tidal Music Converter first, and install it to your computer, then follow the steps below.

Step 1. Launch the Program and Log in Tidal Account
Launch UkeySoft Tidal Music Converter on your computer, log in your Tidal account by clicking the "Log In" button on the top right corner.

launch tidal music converter

Tips: You can log in Tidal with your Tidal Free, Tidal HiFi and Tidal Hifi Plus account.

Step 2. Customize the Output Settings
Before you start downloading the songs, you need to set up your output settings. Click the 'gear' icon on the top right corner of the program interface for the output setting window, there are 6 types of formats you can choose from, Auto is default as M4A format, we can choose MP3 here, because MP3 is the universal format for most devices.

customize output setting

There are many other parameters you can set up for your output file, when you set MP3 as output format, the output quality is set at 256 Kbps automatically. You can also set the output file path, output file name in Title, output organized in Artist, Album, Artist/Album, Album/Artist.

customize output setting

Step 3. Add Songs, Albums or Playlists
Choose the songs, albums or playlists that you want to download from Tidal Music. Click the red '+' add button on the right side to add the songs to the converting list.

add songs

All songs in the converting list are selected by default. You can deselect the songs that you do not want to download from Tidal Music on the list.

select songs

Step 4. Start Converting Tidal Music to MP3
Once you have confirmed the songs in the converting list, click the "Convert" button to start converting the selected songs to MP3 on computer at 10x faster speed. All output music files will be kept its original audio quality and ID3 tags.

start converting

Step 5. Get the Local Files
After the conversion is done, click "History" to view all the downloaded contents from Tidal Music, you can locate your output MP3 files by clicking the blue folder icon at the back of the song list.

get local files

Step 6. Offline Play Tidal Music
You can directly play the converted Tidal Music with the built-in Tidal Music player offline.

play offline

Conclusion

You must have learned the way to fix the Tidal not working issues from the guides above. If the universal ways still couldn't fix the problem, you should really get help from UkeySoft Tidal Music Converter, to download Tidal Music to MP3 and keep them forever on your computer to play with other media players, or you are able to transfer Tidal Music to other devices for offline listening without restrictions. This is the ultimate solution for avoiding the Tidal not working issue.

Fix Tidal Not Working Issues
Chester

Chester

Chester is an experienced editor for UkeySoft focused on tech article writing, software & hardware produce review and tutorial. He specializes in composing posts about music conversion, video downloading, video conversion, screen recording and other tech knowledge tips. He always understands user needs and pain points and familiar with all kinds of multimedia conversion software and streaming music downloader on the market. So far, he has published 400+ helpful tech articles of software reviews, how-to guides to help reader in need.

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Tidal Music Converter

Tidal Music Converter

Download Tidal HiFi, high-quality songs to computer, convert Tidal music to MP3, FLAC, WAV, AAC, etc. at 10X faster.

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