Solved! Deezer Not Downloading Issue

By ChesterUpdated on April 17, 2024

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When using Deezer online or on its desktop/mobile app, you might encounter problems such as Deezer not downloading music and other issues. This can disrupt your music experience on Deezer. If you're facing these issues, we're here to help. In this post, we'll outline potential reasons for these problems and offer practical solutions to fix Deezer when it's not downloading properly. Keep reading to find out more.

CONTENTS

Part 1. What's Causing My Deezer Not Downloading?

Before we jump into fixing Deezer issues, let's figure out why they're happening. Here are some possible reasons:

• Internet Problems: You need a solid internet connection to use Deezer online.
• App and Website Glitches: Sometimes, Deezer's app or website can have issues.
• Old App or Device OS: If your Deezer app or device software is outdated, it might not work smoothly.
• Deezer Server Troubles: If Deezer's servers are down, you won't be able to access the service.
• Too Much App Cache: Lots of stored data can slow down Deezer.

Part 2. How to Solve Deezer Is Not Downloading (Official Way)

Here are the solutions to fix Deezer not downloading issues on iPhone, iPad, Android, Windows, Mac, and more devices. Let's start here.

Solution 1. Check and Change Your Device's Network Connection

When using Deezer for music streaming or offline downloads, you might encounter problems if the app isn't working properly. The first step is to check your device's internet connection. If you're on a weak network or using mobile data, Deezer may not function correctly.

Here's what you can do:

1. Restart your WiFi router and toggle off/on your device's WiFi connection. Give it a moment to reconnect.

2. For mobile data users, try turning on Airplane mode briefly, then turn it off. Next, enable your mobile data again.

Once you're back online, try playing or downloading music on Deezer to see if the issue persists.

Solution 2. Verify Deezer Server Status

If Deezer's server is experiencing downtime or maintenance, you might encounter issues with Deezer not working. To check the status, visit Deezer's official social media accounts like Twitter or third-party websites. If Deezer is currently down, you'll need to wait until the issue is resolved. Stay updated by following their official social media for the latest information on when it's fixed.

Solution 3. Verify Your Deezer Subscription

If you're experiencing issues with downloading Deezer music, it's essential to check your Deezer subscription status. Only Deezer Premium subscribers have access to download content. If your subscription has expired or been canceled, you'll encounter errors.

Here's what you can do:

1. Open the Deezer app and navigate to the Settings section.
2. Manage your subscription and check its status.
3. If your subscription has expired, renew it to restore Deezer functionality.

Solution 4. Turn Off Data Saver Mode on Deezer

If you've turned on Data Saver Mode in your Deezer app, it might cause Deezer to not work properly. Follow these steps to disable it:

1. Open the Deezer app on your mobile device.
2. Go to "Settings" > "Privacy."
3. Find "Data Saver" and toggle it off.

Solution 5. Restart Your Device

For Android Device:

Press and hold the power button until options appear on the screen. Choose "Restart" or "Reboot" and confirm your choice.

For iOS Device:

Press and hold the power button along with either the volume up or down button until the power-off slider appears. Slide it to power off or restart your device.

For Mac Computer:

Click on the Apple menu at the top menu bar of your Mac screen, then select "Restart."

For Windows Computer:

Click on the Windows icon, then tap the Power icon and choose "Restart" from the list.

Solution 6. Clear Deezer App Cache

While Deezer saves cache data for smoother streaming, too many cache files can cause issues. Try clearing the cache on the Deezer app to resolve any problems.

Step 1. Open the Deezer app on your device and go to the "Settings" section.

Step 2. Navigate to "Data and storage" > "Disk usage" > "Clear all" to clear the Deezer app cache.

After clearing the cache, close and restart the Deezer app to check if the issue is resolved.

If you're using Deezer on the web, you can also clear your web browser's cache. Simply go to the "Clear browsing data" section of your web browser to do so.

Solution 7. Uninstall and Reinstall Deezer App

On Android:

1. Long-press the Deezer app icon on your home screen.
2. Choose "Uninstall" or "Remove" and confirm to uninstall the app.
3. Open the Google Play Store on your device.
4. Search for the Deezer app and tap it.
5. Click "Install" to download and install it again.

On iOS:

1. Find the Deezer app on your device's home screen.
2. Press and hold the app icon until it shakes or shows an "X" option.
3. Tap the "X" option and confirm to delete the Deezer app.
4. Open the App Store and search for the Deezer app.
5. Tap the download icon to reinstall the Deezer app.

After reinstalling the Deezer app, sign in with your Deezer account to check if it works properly.

Part 3. Best Way to Solve Deezer Not Downloading Issue [Hot]

If you've tried the methods above to solve Deezer's downloading issue without success, consider this alternative solution. By using UkeySoft Deezer Music Converter, you can download music from Deezer and play it offline without relying on the Deezer app. This tool removes Deezer's DRM protection without needing a premium account and converts Deezer music to various audio formats including MP3, M4A, FLAC, AAC, WAV, and AIFF, while preserving all ID3 tags and original quality. You can then transfer Deezer songs to your preferred platforms and devices for offline playback.

Moreover, UkeySoft Deezer Music Converter downloads Deezer music in 10X faster speed in batches, so you can add as many as songs to the converting panel at the same time. Plus, this tool features a built-in Deezer web player, allowing you to browse, search, download, and play music seamlessly without installing the official Deezer app or any additional software.

Key Features of UkeySoft Deezer Music Converter

• Remove Deezer's DRM protection.
• Download Deezer music to MP3, M4A, FLAC, AAC, WAV and AIFF.
• Convert and download Deezer songs at 10X speed.
• Preserve original quality and ID3 tags after download.
• Customize the Deezer output audio parameters.
• Offline play Deezer music on any device.
• Compatible with Windows & Mac.

Guide: How to Download Deezer Music As Local Files

Step 1. Run Deezer Music Converter and Login Your Deezer Account
Download, install and run UkeySoft Deezer Music Converter on your PC/Mac. Then log in via your Deezer account to start your Deezer downloading journey.

Step 2. Customize Output Settings
Click the 'Gear' icon to customize the output settings. You can choose the output fomat from MP3, M4A, FLAC, AAC, WAV and AIFF. Select MP3 since it's the most compatible format. You can also adjust other settings such as quality, output folder, etc.

Step 3. Add A Playlist/Album to the Converting List
Select the playlist or album you wish to download, then tap the red "Add" button to load all songs from the playlist into the downloading queue.

Step 4. Select Deezer Music to Download
All tracks have been added to the download queue, with all tracks being selected by default. You can also deselect songs you don't wish to download by unchecking the respective checkboxes.

Step 5. Start Downloading Deezer Music
Once you've completed the above steps, simply click the "Convert" button to start the downloading of Deezer Music to MP3.

Step 6. View Downloaded Deezer Songs
After the Deezer music download finishes, you can access the download history. Simply click on the "blue output folder" icon to open the output folder.

In this way, you can transfer the Deezer music to other media players for playback without encountering any issues with the Deezer app not working.

Conclusion

In this guide, you've learned about seven official methods and one best solution to solve the Deezer not downloading issue. If the official fixes don't work, try the recommended method. With UkeySoft Deezer Music Converter, you can easily download and save Deezer music as local files on your computer. Then, you can transfer these files to other platforms for offline listening, which removes the need for the Deezer app and solving any issues with downloading.

Chester

Justin Sabrina has over 10 years of content writing experience. She specializes in product reviews, how-to guides, tips and tricks, top lists, etc. on data encryption, multi-media conversion, screen recording and iOS unlocking. At UkeySoft, she performs in-depth research SEO copywriting and collaborates with our R & D team to offer effective software solution, most of her articles on software are helpful and easy to read, helping our reader easily solve problems through using software or apps.

Chester

Li Zhang is a sophisticated editor for UkeySoft in tech blog writing, as well as a SEO and content marketing expert. She has been writing related article about multimedia conversion, streaming music and streaming video since 2018. Also, she's starting to write article about data security, including articles about file lock, USB encryption, DVD encryption, etc. Each helpful tutorial and solution is based on her practical tests, she is aways energetic and trustworthy in this field.

Chester

Chester is an experienced editor for UkeySoft focused on tech article writing, software & hardware produce review and tutorial. He specializes in composing posts about music conversion, video downloading, video conversion, screen recording and other tech knowledge tips. He always understands user needs and pain points and familiar with all kinds of multimedia conversion software and streaming music downloader on the market. So far, he has published 400+ helpful tech articles of software reviews, how-to guides to help reader in need.

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