Tidal Keeps Crashing? Tips & Solutions

By Li ZhangUpdated on February 27, 2023

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TIDAL Music Crashing/Freezing/Lagging issues:

Situation 1: "Tidal app is crashing immediately upon opening. The only error messages I get are from the Android OS which says "Tidal keeps crashing". No error messages on the Tidal app. Please help." - from Google Help

Situation 2: "Does anybody ever have an issue with Tidal just crashing on Samsung Galaxy S22 for no reason? I'll renter there Tidal app and the song will be paused but sometimes just goes down with no explanation. Any solution?" - from Reddit

Situation 3: "My Tidal keeps crashing iOS 16, and I can't listen to song on Tidal app as normal. How to fix Tidal Music crashes? Any suggestion?" - from Google Forum

Though there are more and more music streaming platform released in these years, Tidal is the one that nobody will ignore. Tidal is a subscription-based music, podcast, and video streaming service that offers audio and music video for users with Hi-Fi master sound quality. It was launched in 2015, and it houses over 70 million tracks and 250,000 music videos. Tidal music is good, but most common one is the crashing issue of Tidal users mentioned in forums and community. Are you getting issue with your Tidal Music app?

Why does Tidal keep crashing? How to fix Tidal music crashing / freezing / not working issues? Move on and you will get the tips and solutions. More importantly, you will have the opportunity to play Tidal music using other music players and devices without hassle.

Part 1. Why Does TIDAL Music Keep Crashing?

It's a great way to listen to your favourite songs on Tidal app, however it doesn't work smoothly frequently. Tidal keeps stopping, or crashing when playing music on your phone. If you running into problems in listening to Tidal Music, you should know the cause lead to Tidal get into abnormal state.

A. Tidal Music is not the Newest Version
If you Tidal version is too old, it may lead to Tidal keeps crashing, update Tidal to the newest version could return it to normal.

B. Your Device is not Compatible with Tidal App
Sometimes your device is not compatible with Tidal app may lead to Tidal get into abnormal state, upgrade iOS system on iPhone or upgrade Android OS system on Android phone, to fix Tidal keeps crashing issue.

C. Network Issues
A poor network connection issue can cause Tidal keeps crashing. In fact, nobody know what exactly the problem is.

D. Cache Data Error
Another problem may lead to Tidal keeps crashing is the error of cache data, the caches of listen to Tidal Music may be result in the abnormal music playing issues.

Part 2. Helpful Tips to Fix Tidal Keep Crashing Issues

Method 1. Re-install Your Tidal App
The most simple way to fix the crashing issues of Tidal app is to uninstall it and download the latest version of Tidal app on your iPhone or Android phone.

Method 2. Update Your Device System
Sometimes apps may crash n your device because it is not updated to the latest version. Developers of the apps always try to improve their apps and service to make them compatible with the latest devices. So update your device system to the newest version, and see if it works.

Method 3. Check Internet Connection
One of the most basic reason why your Tidal app get into abnormal state is your Internet connection. Before you processed, the first thing is to check your Internet connectivity. Make sure that the Internet is working. Or you could try to switch your Internet from mobile data to Wi-Fi or vice-versa.

Method 4. Clear Tidal Cache Data
The cache is the temporary memory that your devices store for the apps we use most to load them fast. If Tidal data become large, it can cause issues like crashing of the app.

Follow the steps below to clear the cache of the Tidal app on your device:

Step 1. To begin with, find the Tidal app icon on your device and press and hold it.
Step 2. Choose the option of App info and then go for Storage.
Step 3. Tap on the option that says Clear Cache.

Method 5. Reset the Network Settings
Sometimes, Tidal app will work properly when the device is disconnected from the network or in airplane mode. Therefore, you can try to reset the network settings to fix Tidal keeps craching or lagging issue.

For iOS devices:

Go to Settings > General > Reset > Reset Network Settings.

For Android devices:

Go to "Settings" > "System" > "Advanced".
Then tap "Reset options" > "Reset network settings" > "RESET SETTINGS".

Method 6. Hard Reset Your Mobile Devices
Generally, hard resetting your device can fix the most common hardware problems or app crashing issues. To fix TIDAL Music crashes, try to hard reset your iPhone or Android phone.

For iPhone Series:

For Android Phones:

Method 7. Fix Tidal Keeps Lagging
If Tidal keeps lagging, you can use the Offline Mode to enjoy your music library. This method is only available for Tidal HiFi and HiFi Plus subscribers. Turn off the cellular data or WiFi network on your phone, and enable the Offline Mode in Tidal app. Then you could listen to any downloaded Tidal tracks, albums, playlists and podcasts offline without lagging.

Here are the universal tips to fix Tidal keeps crashing. If it doesn't work for you, you could try the best solution to fix Tidal to normal below. It will offer a perfect solution for you to fix Tidal keeps crashing issue with keeping its all music data. In this way, you will listen to Tidal Music smoothly, at the same time get great music experience on streaming Tidal.

Part 3. Best Solution to Fix Tidal Keeps Crashing Issue

The ultimate solution to fix Tidal keeps crashing issue is to open Tidal music without Tidal app. Here this powerful Tidal Music Downloader comes in handy, named UkeySoft Tidal Music Converter, which is specially made to download and convert Tidal Music without installing Tidal app. If you are searching for a tool that allows you to do all the downloading work efficiently, then UkeySoft Tidal Music Converter is the best option as it helps you in the process of conversation rate 10X higher.

UkeySoft Tidal Music Converter is able to download Tidal Music with Hi-Fi audio quality and ID3 tags kept, at the same time convert Tidal Music to MP3, AAC, M4A, WAV, FLAC, AIFF general audio formats. In this way, you will get Tidal Music as local files, keep Tidal Music songs forever no matter your music subscription ends or not. On this basis, you will never worry about Tidal keeps crashing issue happen again, and other abnormal issues too. Besides, thanks to this powerful UkeySoft software, you could transfer Tidal Music to all compatible devices or players for listening offline.

Functions of UkeySoft Tidal Music Converter

• Download Tidal Music with Hi-Fi audio quality and ID3 tags kept
• Convert Tidal Music to MP3 or other general audio formats
• Keep Tidal Music songs forever with music subscription
• Fix Tidal keeps crashing issue and keeping all music data
• Offline listening Tidal Music on all compatible devices or players

Download Tidal Music for Fixing it Keeps Crashing Issue

First of all, download and run UkeySoft Tidal Music Converter on your PC/Mac computer.

Step 1. Log in Tidal Account
Enter the Tidal built-in Web Player in program to log in your Tidal Music account. UkeySoft program promise you it will not reveal any of your account information in the whole music conversion.

Step 2. Adjust Output Parameters
Select the output format and other parameters for the output Tidal Music songs. Click to gear icon on the right corner in main page and then enter Settings menu, you can change Output Format option or others like Output Folder option if you need.

Since MP3 is the widely used audio format in life, you should choose this format in Output Format option.

Step 3. Add Tidal Music to Downloading List
Open an Tidal Music playlist and press the "Add" red button to select the music contents included in it.

Once you click a playlist, all music contents in this playlist will be default selected, just cull the ones you don't like in the checkbox.

Step 4. Download Tidal Music to MP3
Finally, simply click "Convert" to begin batch downloading Tidal Music songs to MP3.

Step 5. Check Downloaded Tidal Music
When the music downloading is done, click "History" or open the Output Folder to check downloaded MP3 Tidal Music contents. Or you can play the songs separately offline with the built-in Tidal web player in program.

Conclusion

That's all to solve Tidal keeps crashing issue. We hope that all issues will be fixed after you reading. If you have any more questions to ask, send it and connect with us. We would like to guide you with all the questions you ask.

Now you have got Tidal Music as your own music files truly, keep the music contents forever, you could offline playback Tidal Music anywhere at anytime, you will never worry about Tidal keeps crashing issue happen again, and other abnormal issues too. Afterwards, you could listen to Tidal Music smoothly, get great music experience on streaming Tidal.

Li Zhang

Justin Sabrina has over 10 years of content writing experience. She specializes in product reviews, how-to guides, tips and tricks, top lists, etc. on data encryption, multi-media conversion, screen recording and iOS unlocking. At UkeySoft, she performs in-depth research SEO copywriting and collaborates with our R & D team to offer effective software solution, most of her articles on software are helpful and easy to read, helping our reader easily solve problems through using software or apps.

Li Zhang

Li Zhang is a sophisticated editor for UkeySoft in tech blog writing, as well as a SEO and content marketing expert. She has been writing related article about multimedia conversion, streaming music and streaming video since 2018. Also, she's starting to write article about data security, including articles about file lock, USB encryption, DVD encryption, etc. Each helpful tutorial and solution is based on her practical tests, she is aways energetic and trustworthy in this field.

Li Zhang

Chester is an experienced editor for UkeySoft focused on tech article writing, software & hardware produce review and tutorial. He specializes in composing posts about music conversion, video downloading, video conversion, screen recording and other tech knowledge tips. He always understands user needs and pain points and familiar with all kinds of multimedia conversion software and streaming music downloader on the market. So far, he has published 400+ helpful tech articles of software reviews, how-to guides to help reader in need.

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